Returns

Returns can be made through us, your current return carrier, or we can introduce you to a D2C returns industry specialist.

Transit times

1-3 and 1-5 day options allow brands to align transit times with their delivery SLAs.

International shipping

Anywhere in the world.

Peak surcharges

Our peak surcharges have been as great as 80% lower than others between October and December.

I already have 3PL

We work both merchant fulfilled shippers and online brands utilizing a 3PL or Fulfillment Center for order fulfillment.

Integrations

Shipntel integrates with most major shipping software platforms. Furthermore, our API allows for easy integration with any shipping software providers interested in integrating.

I use FBA or Fulfilled by Amazon

We assist high performing D2C brands who are fulfilling orders themselves or using a fulfillment company for fulfillment purposes.

APO/FPO/US territories

Yes, we ship to all APO and FPOs.

How are Undeliverables handled?

You may designate to have us return items to you or abandon undeliverables.

Is there a surcharge to deliver to a residence?

No, residential surcharge is always included free of charge.